Frequently Asked Questions
Everything you need to know about shopping with Anilas UK.
What are your shipping times and costs within the UK?
We offer standard delivery (3-5 business days) and express delivery (1-2 business days). Shipping is free on all orders over £50, while a flat rate of £3.95 applies to smaller orders.
How do I return an item that doesn't fit?
We accept returns within 28 days of purchase. Items must be unworn, with original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
How can I ensure I'm ordering the correct size?
Every product page features a detailed size guide with specific measurements in centimeters and inches. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
Anilas UK accepts all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer express checkout via PayPal, Apple Pay, and Klarna for buy-now-pay-later options.
Where are your clothes manufactured?
At Anilas UK, we pride ourselves on ethical sourcing. Our garments are produced in certified factories that adhere to fair labor practices and high-quality craftsmanship standards.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress in real-time.